Water Softening Services in Cambridgeshire

About Us

Established in 1975, we cover Cambridgeshire, Bedfordshire, Hertfordshire, all of East Anglia and beyond for both residential and commercial users. Aquamaster offers water softening, Reverse Osmosis, Purification, Filtration and drinking water filter systems, Legionella ( L8 )...

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Our Products & Services

We carry out installation work for domestic or commercial water softeners, filtration and reverse osmosis systems, ph and ultraviolet systems, micro filtration, ultra filtration, carbon de-chlorination systems and re-bedding resin medias.

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We look forward to your enquiry to be able to discuss your individual requirements for your home or business.
We offer a personal consultancy service for all your water treatment needs. Get in touch today.

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Well Water Treatment

Well Water Treatment Systems for Iron and Manganese Removal

Well WaterWell Water TreatmentWhen rain falls, the water has a naturally aggressive, slightly acidic nature. This water then dissolves chalk and / or metallic deposits present in the local rock strata, resulting in ground and borehole water containing elements that would not normally be present in mains water. Contaminants such as Iron and Manganese can cause problems such as poor tasting (and potentially harmful) drinking water & staining of appliances and equipment.

Iron and Manganese can be removed from water by using media which encourages reaction between the contaminant and oxygen present in the water. This reaction forms an insoluble precipitate which can then be filtered out by the media bed. The media acts “catalytically”, which means that although it triggers the reaction it is not used up as part of the process, thus giving long life from a single filter. A choice of media are available, Pyrolox, Filox & Birm. All are based on Manganese Dioxide but with Pyrolox and Filox having more active sites.

In order to remove accumulated deposits from the filter bed, the water flow through the filter is reversed (backwashed). Water is run to drain at a high flow rate to separate the deposits from the filter media. The control valve completes the backwash cycle automatically at the intervals and times set during the installation.

Contact assemblies are designed to aerate water. Air is drawn in using a Mazzei injector which then mixes inside the vessel, This helps by initiating the oxidation of Iron and Manganese. Precipitation starts to occur which can then be removed using a multi media filter, before the water reaches the main catalytic filter.

The media most commonly used in well water treatment are as follows:-

BIRM, which gives good removal at a relatively low cost. Generally suited to waters that would be considered hard in nature, its performance is
adversely affected by the presence of chlorine, organic contaminants and some chemical treatments.

FILOX R, has a much higher level of activity
than BIRM, and is more suitable across a greater range of waters. It is chlorine resistant and can be used to help in the removal of hydrogen
sulphide (the bad egg smell that is sometimes encountered).

MANGANESE GREENSAND, generally only used in industry for iron and manganese removal, as it requires chemical regeneration
(with Potassium Permanganate) to restore its activity.

Turbidity Removal

General turbidity removal at high flows can be achieved satisfactorily down to low micron levels using a multi media filter with a layered bed of gravel, filter sand, garnet and anthracite or Filter AG media. Other specialist media may need to be added to the filter bed to improve polishing with certain types of water.

System Management & Backwashing

In order to remove accumulated deposits from the filter bed, the water flow through the filter is reversed (backwashed). Water is run to drain at a high flow rate to separate the deposits from the filter media. The control valve completes the backwash cycle automatically at the intervals and times set during installation. The backwash and rinse cycle takes approximately 20 minutes, although these can be altered to suit individual conditions.


The presence of Nitrates in water causes many problems, ranging from blue baby syndrome (if fed to babies under six months old) to contamination of poultry if used as feed water for farmed birds. The source of Nitrate in ground water is usually from farming fertilisers. The EEC permitted maximum is 50mg/l with an advisory maximum of 25mg/l. Nitrate dissolved in water is not able to be removed by simple filtration. It can only be reduced by either regenerable or disposable cartridge type ion exchange systems or eliminated by Reverse Osmosis (RO). RO systems can be used to treat all of the water for
a specific application, or to just remove the Nitrates from a drinking water supply in the kitchen. For single dwellings with one drinking water tap and low water consumption, a point of use system provides efficient reduction at low cost. For large or multiple properties, commercial and industrial applications, regenerable ion exchange systems will be preferred.

How do Nitrate Removal SystemsWork?

Ion exchange Nitrate removal is a similar process to water softening, using a slightly different polymer resin. The resin removes the Nitrate (and Sulphate due to its chemical similarity) from the water and replaces them with Chloride ions. Once the resin bed is nearly exhausted of Chloride ions, the control valve
carries out a regeneration of the bed.

This is achieved by passing a Chloride rich brine solution (made up of common salt dissolved in water) through the resin bed, which flushes out the Nitrate and Sulphate to drain, replacing them with Chlorides again. After a final rinse to remove excess brine the unit is automatically put back into service
again. The only input required by the user is to ensure that the brine tank is kept topped up with salt. For fixed or consistent flow rates a simple timer
controlled valve will suffice. This will effect regeneration of the resin bed at a pre-set time interval. For varying demands a water meter controlled unit is more suitable, regenerating only after a set volume of water has been passed through the resin bed. With applications that require continuous high flows
a duty standby “duplex” system will be required.

The choice of valve is entirely dependent upon the application, water use rate and severity of Nitrate contamination. Your water treatment specialist will be able to advise on the best option for your particular problem.Top of the range microprocessor controlled units use very little salt, are able to cope easily with varying demand and remove 90 to 93% of the Nitrates present in the water. Simpler, lower specification valves remove between 80 to 85% of the Nitrate present, can be purchased in either metered or timelock control and are normally suited to most domestic applications with a Nitrate level not in excess of 100mg/l.

Triplex and Aerator systems for iron and manganese removal

Acidic water results in corrosion of pipework, heating cylinders, and equipment. Any Iron and Manganese present will result in poor tasting drinking water, in addition to staining baths, basins and any appliances with which the water may come into contact. These problematic waters can be treated with a Triplex system to both raise the pH and remove the Iron and Manganese. Firstly the water is passed through an aerator contact assembly which entrains air into the water to encourage initial precipitation of the contaminants. This has the effect of reducing the overall load on the filter media, making the complete removal of the contaminants much more efficient. The Triplex vessel uses a unique blend containing a pH correction media, an Iron and Manganese removal media, and a physical filter media. This works in three ways and has the combined effect of raising the the pH of the water (eliminating the acidity),precipitating any dissolved Iron and Manganese in thewater, and finally filtering out this precipitate. Clean treated water is then passed to service ready for use. Unlike other Iron and Manganese removal systems, the Triplex filter has an equalbackwash and service flow. This means
that the load on the borehole pump is minimised, with no requirement for backwash booster pumps. This makesTriplex ideally suited to domestic and light
commercial applications with flow rates upto 4m3 per hour.

PH correction for neutralising acid water and remineralising very pure water

A pH value below 7 is considered to be acidic, and corrosion accelerates at pH levels below 6.5, with levels below 6.0 considered to be extremely aggressive. It is usually difficult to remove iron and manganese from acidic water, so often the first step in the process is to raise the pH. The simplest and safest way to raise the pH is to run the water through a pressure vessel containing a bed of specially activated limestone. This is a mixture of calcium and magnesium salts, which are the salts found in waters of pH greater than 7.0. This limestone gradually dissolves increasing the pH level of the water. As the limestone dissolves, it will need refilling periodically. Refilling is straightforward as the media is inert and easy to handle.To treat waters that are otherwise clean
and pure, a basic up-flow system is all that is required. For water with iron, manganese or turbidity problems, an automatic backwashing downflow system will be needed to remove accumulated debris. Water with a pH below 5.0 is uncommon and is unsuitable for this type of treatment. The contact time of the water with the pH correction media is important in achieving consistent results.

Aquamaster supply repair and service water softeners ,reverse osmosis sytems March, Cambridge, Peterborough, St.Ives, St.Neots, Soham,Saffron Walden, Kings Lynn, Wisbech, Spalding, Market Deeping, Holbeach, Boston, Stamford, Bourn, Oundel, Ely, Newmarket, Grantham, Hunstanton, Heacham, Thetford, Bury St.Edmunds, Huntindon, Oakham, Bishop’s Stortford,Gt.Dunmow, Mildenhall, Hertford, Harlow, Epping, Haverhill, Ware, Hoddeston, Duxford, Sawbridgeworth, Bedford, Corby.

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